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Training meeting at The Grout Medic

The Grout Medic Tile and Grout Cleaning Difference

The Grout Medic Difference is our combination of training, systems and support to help our franchisees succeed. Throughout our 20+ years building our franchise system, The Grout Medic has developed a program designed to help you deliver an exceptional customer experience with sound business operations.


Your training begins with one week of hands-on assistance at our corporate training facility, where we introduce The Grout Medic systems and support. You will learn about The Grout Medic brand, marketing, back-office support and business management systems. During your second week, your hands-on training continues with expert field instruction on The Grout Medic technology and techniques you will regularly employ in your new career. During your training you’ll learn about:

  • Marketing – brand identity, digital marketing, direct mail, homeshows and affiliate sites
  • Operations – Call Center, SMART business mgmt software, industry partnerships, field assistance and business planning
  • Legal & Finance Administration – background checks, payroll, time tracking, insurance and Quickbooks
  • Reporting & Tracking – sales, finance, marketing, call center and audits
  • Communications – monthly calls, newsletter, online forums, webinars and annual meeting
  • Hands-On Field Instruction – vapor cleaning, green products and expert techniques


The Grout Medic systems begin with our tile and grout restoration products, tools and techniques, using green vapor cleaners to provide customers a superior finished product; and, it extends to back office systems, such as SMART, our business management software, and our national Call Center, designed to assist franchisees in running an efficient and effective business. We have also established strong partnerships with industry leaders to provide expert insight and assistance to our franchisees. Some of our partnerships include:

  • Call Center (CSC) – Providing lead management and customer experience assistance
  • SMART – Business management software to simplify operations
  • Daimer – Industry standard vapor cleaning machine
  • Sherwin-Williams – Industry standard for color seal
  • Interlink – Industry standard for cleaners and sealers
  • Real Green – Branded products
  • And more


The Grout Medic knows that your learning is only beginning during our training program. Beyond your initial exposure, you’ll continue to have the entirety of The Grout Medic franchise network available to help you along the way.

The Grout Medic has put together the most comprehensive franchise support system in the industry, focusing on:

  • Industry Partnerships – Sherwin-Williams, Daimer, ADP Group, Real Green, and more
  • National Call Center
  • Lead Management & Operations Software
  • National & Local Marketing
  • Business Planning
  • Field Assistance

Read about our training program

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