The Grout Medic Tile and Grout Cleaning System
The Grout Medic system is our unique method of providing industry-leading assistance to franchise owners, including business planning, operations assistance, technology and partnerships. Throughout our 20+ years building our franchise system, The Grout Medic has developed a remarkable batch of wrap-around systems that help franchisees reach their fullest potential.
It begins with our tile and grout restoration products, tools and techniques, using green steam cleaners to provide customers a superior finished product; and, it extends to back office systems, such as our business management software, designed to assist franchisees in running an efficient and effective business.
- Vapor cleaning machine
- National Call Center
- SMART business management software
Business Management Software
The Grout Medic Call Center and Business Management Software provides a full range of support services allowing franchisees to focus on providing industry-leading customer service. Additionally, our business management software facilitates The Grout Medic customer service model, including the following automated customer interaction benefits:
- Lead management
- Employee production tracking
- Mapping & dispatch
- Appointment to estimate workflow
- Payment processing
All the Tools You Need to Get Started
In addition to our well-established, refined business processes, we have developed a comprehensive package of equipment, tools, and supplies to get your business off to an optimal start. The Grout Medic franchise package includes everything you need to start business right away and includes the following: